Sage MAS 90 and Sage MAS 200 Front Office Powered by ACT!

It simply makes good business sense to provide your customers with a positive, personalized experience. Your customers want your company to be familiar with them, and the business they have done with you the past. They expect you to know everything about them whether you’ve talked with them or not. At the same time, such service cannot come at the expense of an efficient and effective order entry and order tracking system.

The Front Office Powered by ACT! solution from sAGE Software allows you to connect the two halves of your business — your front office, which includes your sales force, and the heart of your business, your accounting system in a way that maximizes the features of both. The result can be seen in significant benefits to both your customer service and sales performance.

Best Software the publishers of ACT! offer you Front Office Powered by ACT!. This productivity package includes five user copies of ACT! and the link software used to integrate Sage MAS 90 or Sage MAS 200 with ACT!. If you already own ACT!, you can purchase just the link software. Below we look in more detail at the individual features of both ACT! and the Link software.

ACT!

ACT! is one of the most popular contact software systems on the market today. Your contact management software should provide an easy to use and understand, hold all relevant data and allow multiple people in your company to access the information. ACT! is one of the most popular software systems in use today and meets those requirements.

ACT! provides many different ways to organize your information. One of the simplest methods is to provide by contact, a notes section that automatically includes the date and who entered the note as well as notes of any length. Microsoft’s Word and Excel documents can be linked to the contact, making it very easy to find out what you’ve sent them or create new Word documents that have contact data merged from ACT!. User-Defined fields are a great standard feature that can hold your specific company information.

One of the most powerful aspects is its ability to remind people of when an action should be performed; a follow-up phone call or meeting. A complete calendar system is included to help organize your daily tasks. ACT! can also integrate with your Microsoft Outlook or other email systems, thus allowing messages to be sent directly from ACT!.

Salespeople will enjoy using the sales and opportunities capabilities. Sales opportunities are tracked by contact and contain dollar amounts, what sales stage it’s at and other sales or product information. Sales managers will appreciate the various sales reports that compile information about prospects, amounts, close dates and where they are in the sales process.

The Link

The Link provides real-time access to Sage MAS 90 or Sage MAS 200 data from within ACT!

From within ACT! you’ll be able to: inquire on Sage MAS 90 or Sage MAS 200 customer information; inquire into invoice history; inquire into inventory items; inquire into sales order history; inquire into open sales orders; and enter sales orders and quotes.

Data can be synchronized between the ACT! database and the Sage MAS 90 or Sage MAS 200 database. The synchronization can be made for an individual contact, or for a batch of contacts. This bi-directional data transfer ensures that all involved parties are kept up to date and it saves valuable time. You can choose which direction the data flows for each individual field.

The link is customizable, allowing you to select fields you want to synchronize from Sage MAS 90 or Sage MAS 200, as well as to where these fields are mapped within the ACT! database. In addition, with Sage MAS 90 or Sage MAS 200 security, you have full control over what you want the ACT! user to see and do within Sage MAS 90 or Sage MAS 200.

The ACT! note database keeps a record of specific tasks run from the ACT! menu. Examples include new sales orders, deleted sales orders and edited sales orders. You can go back at anytime and review this information, providing more effective customer service and increased sales productivity.