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| Sage SalesLogix Web solutions were designed for businesses needing a flexible and powerful web-based CRM solution. Sage SalesLogix Web solutions deliver virtually the same feature set as the traditional client-server clients, and are easy to deploy, customize and use. Sage SalesLogix Web solutions consist of two components: Sage SalesLogix Sales Web Client, and Sage SalesLogix Support Web Ticket. |
| Sage SalesLogix Sales Web Client |
The Sage SalesLogix Sales Web Client helps your sales teams increase sales productivity and achieve results all within an intuitive, easy-to-use interface.
- Manage account and contact information.
- Track opportunities from lead through close.
- Manage calendars and activities.
- Automatically distribute new leads to sales reps from your website.
- Store important reference materials in the Sales Library.
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Sage SalesLogix Support WebTicket
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Sage SalesLogix WebTicket for Employees provides your support professionals with the information and functionality they need to deliver superior customer support. Customers can use the self-service portal to create and update support tickets and search your knowledge base for solutions themselves. Customers can also attach files to a ticket, or engage in two-way communication with the support rep handling the ticket. Customers will love the added convenience. You’ll love the reduced costs that result as customers find the support solutions they need online, anytime.
- Ticket management
- An integrated knowledge base with powerful search capabilities
- Access to defects and RMAs
- Management reports
- Customer Self Service Portal
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