BCS ProSoft services businesses located in Texas, Colorado, New Mexico, and throughout North America. We specialize in Sage Software products including: Sage MAS 90, Sage MAS 200, Sage MAS 500, Sage Abra HRMS, Sage SalesLogix, Sage CRM, JobOps, and Automated Rental Management.

(800) 882-6705

Offices in San Antonio, Denver, and Houston
Loaded With Features To Help Your Business Run Smoothly
  • Built for Sage MAS 90 and Sage MAS 200
  • Track Return Authorizations
  • Process Service Orders
  • Track Items on “Demo/Loan”
  • Track Warranties and Extended Service Contracts
  • Track Service History
  • Process Warranty Replacements and “Cross Shipments”
  • Track Service Technician Productivity
  • Track Service Item Status History by Item on a Service Order
  • Multiple Service Items on a Service Order
  • Complete and Bill individual Service Items on a Service Order
No Compromises in Quality, Features, or Technology
 
Service And Warranty Management is the only addition to Sage MAS 90 available for companies that need to issue and track Return Merchandise Authorizations (RMA’s), track product warranties, and process Service Orders and track service history on items.

Tightly integrated with Sage MAS 90, Service And Warranty Management was designed to retain the same look and feel as the other modules, to minimize training time and streamline the product offering. Serialized items sold through Sales Order Processing can be automatically set up in the service item file. A service item is permanently maintained along with any service orders processed for the item. In addition, when the service item is set up, it will carry the default warranty code for the item, as established in Inventory Maintenance. During Sales Order Entry, an Extended Warranty can be sold and associated with a Service Item. Service And Warranty Management was designed with the flexibility to handle a wide variety of companies.

Originally designed to meet the stringent requirements of the Federal Food & Drug Administration with regard to tracking ownership and service history of medical equipment, Service And Warranty Management retains detailed service history on service items and provides a variety of analysis reports to aid in tracking failure ratios, technician productivity, service contract profitability, repair turn-around time, and much more. In the age of information, it’s easy to get overwhelmed. Service And Warranty Management was designed to give you the information necessary to take control of your business—without the mounds of paperwork!
Service and Warranty Management
The Complete Solution for the Depot Repair Industry