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ACT! 2000
Contact Management System

Why do so many successful 
companies use contact management software? And why should you bother to keep track of conversations and other detailed information about your customers? Because you can provide your customers with a more positive, personalized experience by having, right at your fingertips, as much information as you can - it simply makes good business sense.

Are you wondering why you should keep track of conversational details such as when you last spoke to a particular customer, who is going to buy what, when, and for how much? Because your customers expect it. They expect your company to be familiar with them and the business they have done with you in the past. They want you to know everything about their company, whether you've worked with them or not, and they don't want to repeat the same information over and over.

But how can you easily track all this information, allowing your company to fulfill your customer's expectations and provide them with a positive experience? The first step is to make use of a contact management software system, like ACT! 2000.

Your new contact management software should be easy to use and easy to understand; it should hold all relevant data, and allow multiple persons to access the information from a central repository. ACT! 2000, one of the most popular software systems in use today, meets all these requirements.

ACT! 2000 organizes your information for you. When your customer calls, you can easily record a note of any length and the software automatically tracks the date and your name with the note. You can also attach Microsoft Word and Excel documents to the customer file - making it very easy to reference items you've sent. You can merge ACT! 2000 information into a new Microsoft Word document or mailing lists. There are even user defined fields - a great standard feature - that can hold your company specific information.

One of the most powerful aspects of ACT! 2000 is its reminder feature. A complete calendar system is included to help organize your daily tasks and remind you of follow up activities such as phone calls or meetings. ACT! 2000 can also integrate with Microsoft Outlook or other email systems, allowing messages to be sent directly from ACT! 2000.

Salespeople will enjoy using the Sales/Opportunities feature. Sales opportunities are tracked by contact. The record may include: sale amount, sale stage, closing date, other sales, and product information. Sales managers will appreciate the information rich sales reports.

ACT! 2000 is also kind to your budget! There are capabilities included that are usually only found in more expensive programs. If you'd like to see whether ACT! 2000 will meet your company's requirements or if you need more detailed information, a 30-day trial version can be downloaded from www.act.com.     

Copyright © MM - MMI Tango Marketing, LLC. All rights reserved. Reproduction in whole or in part without permission is prohibited. The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice. Best MAS 90 and Best MAS 200 are trademarks of Best Software, Inc. Other product names used herein are trademarks of their respective owners.